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Zotero Citation Management

Troubleshooting Installation Issues

Troubleshooting Installation Issues

 
If the Zotero Tab Doesn't Appear in Word
  • Check for Disabled Add-ins (Windows):

    • In Word, go to File > Options > Add-ins.
    • At the bottom, select "COM Add-ins" from the Manage dropdown and click "Go".
    • Ensure "Zotero Word for Windows Integration" is checked.
  • Check for Templates (Mac):

    • In Word, go to Tools > Templates and Add-ins.
    • Ensure "Zotero.dotm" is listed and checked.
    • If not, click "Add", navigate to /Applications/Zotero, and select Zotero.dotm.
Reinstalling the Word Plugin
  • Repeat the Manual Installation Steps outlined above to reinstall the plugin.
Connector Issues
  • Connector Button Missing:

    • Ensure the extension is enabled in your browser's extension settings.
  • Zotero Not Detecting Browser:

    • Make sure the Zotero desktop application is running.
    • Restart both the browser and Zotero.

If you still have trouble, check with Zotero Support https://www.zotero.org/support/word_processor_plugin_troubleshooting


 
 
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