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The building is closed. The situation is fluid and we will let you know when we can. Watch this space.

Please Note that you can CHAT LIVE with a Librarian: MON-THUR 8am-10pm | FRI 8am-5pm | SAT 1-5pm | SUN 12-10pm


Library Services Available During COVID-19 Closure

Virtual Services

Virtual Research Help

Librarians are available in a number of ways to offer virtual research help.

  • Chat with a librarian using our Ask a Librarian chat box on our website. We will be monitoring our Ask a Librarian chat on our homepage during these hours:
    • 8:00 am – 10:00 pm Monday – Thursday
    • 8:00 am – 5:00 pm Friday
    • 1:00 pm – 7:00 pm Saturday
    • 12:00 pm – 10:00 pm Sunday
  • Text questions to 724-919-4645
  • Email your question(s) to
  • Schedule a Zoom meeting with a librarian by filling out this form
  • Email your Subject Librarian directly for help via email or Zoom

Borrow From Other Libraries

  • E-ZBorrow is not available at this time
  • ILLiad is available but limited
    • Only digital items will be processed at this time, nothing physical
    • To increase your chances of receiving your item, be sure to include the ISSN in your request form
    • Sign into your ILLiad account on our Borrow from Other Libraries page

Virtual Instruction

Librarians are still available to offer instruction to classes via Zoom. Please reach out to your Subject Librarian to explore setting up a virtual instruction session for your classes.

Archives Services

  • Archives’ digital collections can be accessed on their website (!
  • You may also email your archives related questions to Archivist Molly Tighe at

Quick FAQs

  • Can I get into the library building?
    • The library building is closed for the time being.
    • The 24/7 space is now also closed to the public. If you have an [urgent, immediate, pressing] need to access the 24/7 space, please complete the Computer Lab Access Request Form on myChatham -> Documents and Forms -> Residence Life -> JKM Library Computer Lab Access Request Form.
  • Can I return my library items?
    • If you are graduating and are done with your items, please return them to the library via the drop box in the library vestibule if you are able. If you are graduating but have already left campus or if you will be returning to campus, you can return them by snail mail or in person once we reopen. If you have a question or concern, please reach out to Head of Access Services Kate Wenger (
  • Will I get fined due to Coronavirus related late items?
    • No. If you have any concerns about library items being overdue, please reach out to Head of Access Services Kate Wenger (
  • Can I call the library and talk with a librarian?
    • Not right now, but you can email or Zoom with us, or use our chat!


FRIDAY:   7:45 AM - 7:00 PM
SATURDAY:    8:00 AM - 7:00 PM
SUNDAY:   12 NOON - 12 AM
Click to open/download a PDF of Full Library Calendar in a new windowLibrary Semester & Holiday Calendar
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Jennie King Mellon Library | 0 Woodland Road | Pittsburgh, PA 15232 | 412-365-1670 | Maps & Directions | Site map

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