Check your Junk Email folder for E-Zborrow notices!
Due to tightened email security, many library emails (including ILLiad/E-Zborrow notices) are being flagged as spam. If you have recently submitted a request but have not received any emails about it, please check your Junk Email folder.
Feel free to contact firstname.lastname@example.org with any questions regarding your ILL or E-Zborrow requests.
Keep track of your past and current E-ZBorrow requests
Frequently Asked Questions
What is E-ZBorrow?
Available to current Chatham students, faculty, and staff, E-ZBorrow is a quick way to get a book that is checked out or not owned by the JKM Library. E-ZBorrow allows simultaneous searching of over 50 academic library catalogs in Pennsylvania, New Jersey, New York, and West Virginia. If you need a book that is not available here at the Jennie King Mellon Library, request it directly through E-ZBorrow.
What can I request through E-ZBorrow?
Use E-ZBorrow to request PRINT BOOKS.
We are unable to borrow or loan e-books through E-ZBorrow or ILLiad at this time.
It's printed on the front of your Chatham ID card. If your ID number is only 5 digits, add a 0 (zero) to the beginning (e.g., 12345 becomes 012345).
How quickly will my books arrive?
E-ZBorrow books arrive between 2 - 5 business days.
How do I know my E-ZBorrow book is available for pick-up?
You will receive 2 separate emails for each book requested through E-ZBorrow.
The first email (from "support@relais") is an automatic confirmation that arrives shortly after you submit the initial request.
The second email (from "email@example.com") will notify you that your book is ready for pick-up OR that your request is unable to be filled. If your book request is unable to be filled through E-ZBorrow, then you should submit a book request through ILLiad.
Make sure to check your Chatham email for all E-ZBorrow and JKM Library correspondence!
Where do I pick it up?
Pick up and return your E-ZBorrow books at the JKM Library Circulation Desk. You have 2 weeks to pick up your E-ZBorrow book once it arrives. If you do not pick it up within that time, we will ship it back to the lending library.
How long can I keep my E-ZBorrow book?
For students and adjunct faculty, E-ZBorrow books are due back at the end of the semester. For full-time faculty and staff, they are due in 16 weeks (no renewals).